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FAQ
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What's Karaoke Epoc?Karaoke Epoc offers a unique karaoke experience in the heart of London. The venue contains 8 private karaoke rooms, which can be booked out. Each room contains a professional karaoke system for customers to enjoy. To top it off, we have an onsite bar where we make a variety of unique food and drinks for customers. We even offer a service directly to your room, so you don't have to miss out on the karaoke fun.
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What songs do you have?We have thousands of regularly updated English, Japanese, Chinese and Korean songs.
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How many rooms do you have?We have 8 rooms in total of varying size. Please refer to the home page for more information on each room and its price.
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What sort of equipment do you have?We have karaoke machines and 2 mics in each room.
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Is the premises safe during COVID-19?Yes, our staff are trained and adhere to health and safety guidelines as summarised below: ​​ Mask to be worn when entering and exiting the venue and at all times when outside the karaoke rooms. No standing or seating behind the bar area. Ordering food and drinks permitted only from the karaoke rooms. Hand sanitiser at the entrance of the venue and in each room. Cleaning and sanitising to increase for all hand contact area (door handles, karaoke equipment, etc.) Card and contactless payment only!
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What's your opening hours?We are open every day from 12:00 - 23:00 but we can open earlier for special events and parties. If you'd like to arrange events, please contact us.
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Is there a minimum age to visit Karaoke Epoc?You don't have to be over 18, we do cater for kids and kids parties. However, we will not sell alcohol to anyone under the age of 18. If you'd like to book a party or event involving under 18s please let us know in advance.
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Do you do anything else other than karaoke?Yes, we offer out lounge and private rooms for events. Please contact us to get in touch with our team.
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How do we make a booking?You can book a room under 'Book Now' in the menu.
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How long is a booking?You can book a minimum of 2 hours.
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Do I need to pay a deposit when booking?You will need to pay the full amount of your booking in advance.
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What types of payment do you accept?We take credit / debit cards - Visa, Masters, Amex, Diners and JCB.
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What is your cancellation policy?We ask that any cancellation to your reservation be made no less than 48 hours prior. For no shows or late cancellations, you will not receive a refund for your booking.
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Can we eat and drink inside the rooms?We do NOT allow food and drinks from outside, but you can purchase our food and drinks in your room, as well as the bubble tea from Kissaten upstairs. You can also order delivery from out partner restaurant - Cubé Mayfair.
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How do we order food?You can order our snacks from our food and drink menu system inside the karaoke rooms. You can also find Cubé Mayfair's menu and order delivery directly from here (there is a QR code poster in each room). We recommend you to order in advance as the restaurant needs time to prepare.
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