Q1 : So what's Karaoke Epoc?
A1 : We're a karaoke bar with private rooms and a dedicated bar serving various drinks and cocktails
Q2 : What songs do you have?
A2 : We have thousands of regularly updated English, Japanese, Chinese, Korean and many other languages songs!
Q3 : How many rooms do you have?
A3 : We have 8 rooms in total of varying size. Please refer the home page for more information on each room and their prices.
Q4 : What sort of equipment do you have?
A4 : We have karaoke machines and mics in each room.
Q5 : Is the premises safe during COVID-19?
A5 : Yes, our staff are trained and adhere to health and safety guidelines as summarised below:
No more than 6 people / 2 households per booking
All people in the booking must give their contact details
Mask to be worn when entering and exiting the venue and at all times when outside the karaoke rooms
No standing or seating in the bar area
Ordering food and drinks permitted only from the karaoke rooms
Hand sanitiser at the entrance of the venue and in each room
Cleaning and sanitising to increase for all hand contact area (door handles, karaoke equipment etc.)
Contactless payment accepted
Q6 : What's your opening hours?
A6 : We are open everyday from 12:00 - 23:00 but we can open earlier for special events and parties. If you'd like to arrange events, please contact us.
Q7 : Is there a minimum age to visit Karaoke Epoc?
A7 : Yes, you have to e over 18 but we do cater for kits and kids parties. If you'd like to book a party or event involving under 18s please let us know in advance.
Q8 : Do you do anything else other than karaoke?
A8 : Yes, we offer out lounge and private rooms for events. Please contact us to get in touch with our team.
Q9 : How do we make a booking
A9 : You can book a room on 'Book Now' in the menu.
Q10 : How long is a booking?
A10 : You can book a minimum of 2 hours
Q11 : Do I need to pay a deposit when booking?
A11 : You will need to pay the full amount of your booking.
Q12 : What types of payment do you accept?
A12 : We take credit / debit cards - Visa, Masters, Amex, Diners and JCB.
Q13 : What is your cancellation policy?
A13 : We need at least 24 hours notice for any cancellation. For no shows or late cancellations, you will be subject to 50% of your booking that will be applied to the registered credit card.
FOOD & DRINKS
Q14 : Can we eat and drink inside the rooms?
A14 : Yes, you can eat and drink inside the rooms! You can't bring your own food and drinks but you can order drinks from the bar and you can also order delivery from out partner restaurant - Cubé Mayfair
Q15 : How do we order food?
A15 : You can find Cubé Mayfair's menu and order delivery directly from here. We recommend you to order in advance as the restaurant needs time to prepare. You can also order snacks using the same system installed inside each room.